CRmmie Symonowicz BS, LATG, CMAR, Linda Cfitelli BS ＆ Pamela Straeter BS, RLATG, SRS Bristol-Myers Squibb, Pharmaceutical Research Institute, 5 Research Parkway, Wallingford, CT 06492. Correspondence should be addressed to Cammie Symonowicz BS, LATG, CMAR lab Animal 35, 1 （2006） Keeping employees motivated is a challenge faced by managers in the field of laboratory animal science and in the business world at large. Using Maslow＇ s ＇ Hierarchy of Needs＇ theory as a guide, the authors describe how managers can create a recognition program to keep employees feeling happy and rewarded. They discuss programs used at Bristol-Myers Squibb and share lessons learned from various programs.